Personal Contact Services
As part of our Personal Contact Services, we offer an array of solutions for sales, marketing and service to be the interface with prospects and customers in the following areas:
- Brand Representation in New Territories
- Field Visits to Prospective Consumers for Sales
- Dealer and Retailer Visits as a Secondary Sales Force
- Point of Sale Visibility Visits
- Pro-active Customer Contact
- Customer Problem Resolution Visits
- Product Sampling
CUSTOMERS USE US FOR:
- Selling Products and Services
- Relationship Management with Trade
- Mystery Shopping and Health of Trade Mapping
- Competitive Tracking
- Point of Sale Visibility
- Retail Industry Servicing
- Delivered Services
- Concierge Services
- Field Audit of Direct Marketing Initiatives
- Service Camps
WORK AREAS OF INTEREST
- 1 Welcome Calls
- 2 Billing Explanations.
- 3 VMS Sales
- 4 IB Sales
- 5 Pre – Post Churn
- 6 Bill Due Date Reminders
- 7 Credit Limit Intimation
- 8 Pre Paid Balance Intimation
- 9 Pre Paid Due Date Reminders
- 10 Pre Paid Application Data Gathering
- 11 CRBT Sales
- 12 Ring Tone Sales
- 13 GPRS & WWW Sales
- 14 SMS Pack Sales
- 15 Plan Up gradations
- 16 Other VAS Up selling (Astrology / News / Cricket / etc)
- 17 Retention Calls
- 18 Documents Management (Scanning & Storage)
- 19 Incoming VAS Marketing
- 20 Complain Handling
- 21 Lead Generation & Follow Ups
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